Privacy Policy

Last Updated: May 5, 2026

Introduction

Sony Repair Service ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our TV repair services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and address when you submit an enquiry form
  • Service Information: Details about your TV and the repair services you require
  • Technical Information: IP address, browser type, and device information when you visit our website
  • Communication Records: Records of our communications with you

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage our TV repair services
  • To respond to your enquiries and service requests
  • To communicate with you about your service appointments
  • To send service-related notifications and updates
  • To improve our website and services
  • To comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With our service technicians to perform repairs at your location
  • When required by law or to protect our rights
  • With service providers who assist us in operating our business

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure server infrastructure
  • Encrypted data transmission
  • Limited access to personal information
  • Regular security assessments

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website and improve our services. You can control cookies through your browser settings.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Object to certain processing of your information

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Sony Repair Service
Email: info@sony-solution.com
Phone: +91 7659959365

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.